Privacy Policy – Creative Bears Media

Last updated: October 2025

Creative Bears Media (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights under UK data protection law (UK GDPR).

1. Information We Collect

We may collect and store the following information:

  • Your name, email address, phone number, and business details submitted through our website, Meta lead forms, or by email.

  • Any other information you choose to share when contacting us.

2. How We Use Your Information

We use your personal data to:

  • Respond to your enquiries and provide information about our services.

  • Arrange discovery calls, consultations, and project discussions.

  • Manage client relationships and deliver contracted services.

  • Send occasional updates or follow-ups related to your enquiry (you can opt out at any time).

We never sell or rent your data to third parties.

3. Data Storage and Security

Your data is stored securely on trusted platforms such as Google Workspace, MailerLite, and Meta Business tools.
We take reasonable technical and organisational measures to protect it from unauthorised access or disclosure.

4. Data Retention

We only retain personal data for as long as necessary to fulfil the purposes outlined above or to meet legal obligations.
You can request deletion of your data at any time.

5. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Withdraw consent for marketing communications.

To exercise these rights, contact us at will@creativebears.uk.

6. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated “Last updated” date.

Contact:
Creative Bears Media
Email: will@creativebears.uk
Website: https://creativebears.uk